Meanwood and Chapel Allerton

Accessing Support In Leeds

Here you can find information about for support services in Leeds. For the most part, members of the public can make direct contact with services, but if it needs an organisation or practitioner to refer, we’ll state it in the text. We’ll keep updating this page, so keep checking back. And if you have any suggestions for content, email

Leeds Directory

Leeds Directory can support you to live well by connecting you to checked and vetted local services and tradespeople as well as local activities and events. It's like a one-stop shop for finding services in the city. To speak to the Leeds Directory team call us on 0113 378 4610 or email them on, weekdays 9am to 5pm.

Leeds Welfare Support Scheme

Leeds Welfare Support Scheme Emergency/Urgent support for residents unable to afford to pay for essentials such as food, gas and electric. Signposting and referrals are also available to other support organisations for wider help and support.

Free help with energy bills/debt for residents in Leeds

In Leeds, you can access free, confidential and impartial help and advice on debt, money and other issues through a number of local organisations. Some of them are listed on this page, but you can find out more by following the link below.

Money Buddies

Leeds based service offering money and energy saving advice, help with reading bills and meters, energy saving equipment and support for energy provider disputes and complaints. The service also offers access to free legal debt advice and support to prevent energy disconnections. Contact: 0113 2350276

Emergency Food Parcels

Food banks provide emergency food parcels. A referral from an organisation like InterACT is required. Individuals can approach a referral agency and ask for a food bank voucher.

Green Doctor

Specialist Fuel and energy advice across Leeds (and the North East and Yorkshire), offering support on most areas including tariff comparison/switching, energy bills and debt, meter connection, access to emergency top ups, emergency broken heating/hot water/gas appliances. Also work as part of the HomePlus Leeds project and covers a range of home care support for the elderly, including home safety measures and a ‘hospital to home’ scheme. Contact: 0113 238 0601

Citizens Advice Leeds

Citizens Advice Leeds, in conjunction with Northern Powergrid and Newcastle Citizens Advice have launched a project to help clients in West Yorkshire and the North East with fuel and energy. This includes help with bills and tariffs, debt advice, negotiating with creditors, securing charitable or other assistance, making complaints and resolving disputes with Energy Suppliers and the Energy Ombudsman. The service can also refer to Green Doctor and other agencies where appropriate. Contact: 0800 448 0721 online form Energy Affordability webchat service and online self-help guides are also available

Age UK Leeds

Age UK Leeds offer advice: Benefits and money - Welfare benefits advice for those over (or approaching) state pension age. This includes benefit checks and help to complete claim forms. Your home - information on staying warm at home, home adaptations and housing options. Social care - such as finding a care home or getting some help at home, and how it is funded. Local services and support - signposting and information on what is available in the Leeds area and where to begin looking for the services that you need. Legal issues - such as wills, Power of Attorney, and how to deal with an estate. Free advice from a solicitor is available by appointment. By phone: 0113 389 3004 / 0113 389 3003, Monday - Friday 9.00am - 4.00pm.

Scope Disability Energy Support

Service open to any disabled person or households in England or Wales, providing expert advice including managing energy debt, switching tariffs or supplier, energy efficiency, accessing energy benefits, grants and trusts, contacting or complaining to suppliers, understanding gas and electricity bills and understanding heating systems. Contact: 0808 800 3333 (freephone)